Beyond Dial Tones: Future-Proofing Elevator Emergency Communications
Building codes, such as ASME 2019 and IBC 2018/2021, now require advanced elevator communication systems, enabling operators to communicate audibly, send text messages, and view video images of the elevator floor during entrapments. This shift from analog lines to data-driven systems like cellular or VoIP introduces challenges, including security risks and network reliability.This presentation addresses how to meet these evolving requirements while managing vendor access risks, illustrated by breaches like Target and Home Depot. Attendees will learn best practices for third-party access management, including actionable strategies and cloud-based solutions offering 24/7 monitoring, instant patching, and enhanced data security. This balanced approach ensures compliance, cybersecurity, and operational reliability for safer, smarter elevator communication infrastructures.